Keys to Service Loaner Fleet Profitability
Do you know which principles to follow and metrics to track to ensure you maximize the value of your loaner fleet?
Laura the Loaner Pro
Laura Tierney is a leading authority on loaner fleet management programs. Over the last 12 years she has advised major OEM's and 1000's of shops and car dealerships across the US and Canada on how best to implement and manage an effective loaner program. If you would like a great overview of the challenges to profitable loaner management and how to address them, visit Laura's articles and podcasts below.
Articles
The Impact of Loaners on Revenue
Although some shops may shy away from the use of loaner vehicles, if managed efficiently, they can impact your business in many positive ways leading to higher sustained revenues and increased customer satisfaction.
Here are some ideas I emphasize to shops evaluating a new loaner program or to shops looking to maximize the value of their existing loaner fleet....
Loaner Fleet Management with Connected Car Technology
Connected cars provide a great deal of data for dealers. How that data can be translated into a value-added experience...
When is Technology No Longer Optional?
Let’s face it, customers can be fickle. A big part of business evolution involves leveraging technology in all departments. Technology......
Avoiding Costly Mistakes With Your Service Loaner Fleet
There are always situations that are out of the ordinary, but when they happen with your loaner fleet it......
Fleet Management That Works the Way You Work
Whether you have 5 car or 500, we have your answer!
Ready to get rid of your loaner car headaches?
Join our customers already using ShopLoaner. Get your free trial started TODAY!
Schedule a Demo