Loaner Car Advice To Help Your Shop

Podcast: Limiting Your Shop Loaner Liability

Laura Tierney, national sales director for
Discusses liability and your shop loaner fleet. Shops do a lot to maximize the customer experience, including offering loaner cars or rental cars in many circumstances. How can shop owners feel confident their cars won't be abused by customers? Laura Tierney, from, talks with ShopOwner editor Doug Kaufman about ways to make the loaner car process less stressful for all involved.

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